Here are some common issues and fixes that you may find in your Insight Assessment application.
Your role has no grant for any assessment in the current product. Check the product picker if you have one; otherwise contact QuaverEd support to have access added.
Access is granted per role. Contact QuaverEd support to request access for your role.
That student has no submitted assessment yet. Hover for the explanation; the icons enable on first submission.
A school or educator targeted assessment is selected, and neither has a class dimension. Switch to a student-targeted assessment.
Either the assessment is view-only for your role, or it is a student self-assessment. Use Assign Self-Assessment, or ask for admin acess.
Share links are single-use and expire on submission. Confirm whether it was submitted; if not, generate a new link.
A past school year is selected. Switch the year picker back to the current year.
No submitted assessments for that assessment, group, and time period. Check the assessment and year selections, then the roster for submitted assessment tiles.
Only students with a submitted assessment are included. Compare the report’s student count against your roster count.
Your session expired. Sign in to QuaverEd and re-open Insight Assessment from your dashboard. Nothing in progress is lost — assessments autosave.
