Whitelisting Instructions #
Many schools employ firewalls that use Safe Sender lists, aka whitelists, that only receive email from allowed senders. If you or your district are not receiving emails from QuaverEd, we may need to be added to your Safe Sender list.
Emails #
QuaverEd uses Campaign Monitor to send emails. If your whole school or district is not receiving emails, your IT administrator may need to add Campaign Monitor to the Safe Sender list.
If QuaverEd emails have been whitelisted, check your spam folder to ensure communication from QuaverEd is not landing there. If it is, mark it as “Not Spam.”
Domains #
To ensure teachers and students are able to access their curriculum resources and assignments, please ask your IT department to whitelist all subdomains of the following domains:
- quavered.com
- quavermusic.com
- quavermic.com
Whitelisting these domains will prevent students and teachers from experiencing any barriers to their QuaverEd resources, including the possibility of the website being restricted or blocked by a school or district server.
If an IT professional needs additional information, please contact us. We will be happy to offer additional answers or support!
