How to Integrate SAML/ADFS SSO with Quaver

Step 1: Exchange metadata

To establish trust, Quaver and the district will send each other the links to their metadata. Both parties will need to install the metadata links in their own configurations. If your district utilizes keys and certificates, please notify us of this requirement.

Step 2: Identify attributes

All districts performing a SAML SSO integration with Quaver are required to send at least one attribute that identifies the user, though you may send additional attributes to activate certain optional features. Please notify us if you plan to activate these optional features so we can configure them. You are allowed to send attributes in the request beyond those we support, but we will ignore them. The attributes Quaver supports can be found here.

Quaver will configure our systems according to the attributes identified by the district. Once we have completed the configuration on our end, we will deliver a launch link to the district. You will need to install this launch link in your system.

Step 3: Provide test accounts

We ask that you provide Quaver with test teacher and student user accounts that can log in using the district’s SSO method. This allows us to perform initial testing without interrupting teachers and students as well as to aid the district in troubleshooting any future issues that may arise. If the Quaver SSO link is installed in your district’s Learning Management System (LMS), we ask that you provide us with test account credentials for the LMS so that we may access the SSO link as accurately as possible. If you are not able to provide us with test account information, then we will have to rely on you or your users to adequately test the integration.

Step 4: Testing

Once Quaver has confirmed that the configuration is working as expected, we will ask that the district test the integration in the live environment by having a Quaver music teacher log in using the SSO link. If the music teacher is able to log in using the SSO successfully, have a student log in using SSO as well. If both user types are able to log into Quaver successfully and get the expected behavior, we will consider the integration ready for district-wide release.

What defines a successful SSO login?

When a user logs into via SSO for the first time, they should see our account provisioning page. This process will allow users to link their SSO accounts with existing Quaver accounts, or to have a new account provisioned automatically. This choice is particularly important for Quaver teachers who may have content licenses attached to their pre-existing Quaver accounts. Users will only have to provision their accounts the first time they log into Quaver using SSO. After that, logging into Quaver via SSO will simply take them directly to the program with the chosen account.

Learn more about the account provisioning step here.

If a user attempts to log into and gets a blank page or any other error, this indicates an issue with the SSO configuration. Please report any issues or concerns so we can address them.

What about our rosters?

If your district is performing a rostering integration with Quaver, they must log in with SSO to trigger the roster update process. Quaver teachers will not see their OneRoster data appear in the Quaver system the first time they log into Quaver via SSO. Because we process our rosters nightly, there is roughly a 24 hour delay between the time a teacher first logs into Quaver via SSO and the time he or she sees the roster data appear in Quaver.

Step 5: Release

Once we have confirmed that a teacher and a student have successfully logged into via the SSO link, you can launch the SSO functionality district-wide whenever you wish. You should notify your Quaver users when the functionality becomes available, and you are responsible for training your users how to access Quaver from your district’s system. You can share our account provisioning instructions with your district’s users in order to smooth their transition into using SSO to access Quaver.

Step 6: Support

Quaver will continue to support the SSO integration with your district throughout our contract term. We are committed to providing responsive support for our SSO integrations, and will work with you to resolve any issues that may arise. If you need to alter your district’s SSO configuration at any time, please notify us prior to making any changes so that we can provide uninterrupted access for your Quaver users.